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Reception robot for businesses: what is it really for?

Reception, shop, hotel or museum: what a reception robot does, what it does not do, and how to choose one.

A reception robot greets your visitors, answers their most frequent questions, guides them to the right place and broadcasts your messages. It does not replace a reception team: it relieves it of repetitive requests. Here is what it is concretely for, and how to choose one.

Rob-IA Greeting Bot Mini reception robot in a company lobby

What a reception robot does

  • Welcome: it greets visitors as soon as they arrive, throughout your opening hours.
  • Inform: opening hours, services, site map, frequently asked questions, on its touch screen.
  • Guide: it escorts visitors to a room, a department or an office.
  • Communicate: it broadcasts your messages, promotions or videos as it moves around.

What it does not do

A reception robot does not handle delicate situations, complaints or very specific requests. It takes care of the flow of simple questions, so your staff can focus on the conversations that matter.

Where is a reception robot useful?

  • Company receptions, offices, hotels: welcoming visitors and directing them to meeting rooms.
  • Shops, shopping centres, showrooms, trade fairs: welcoming customers and mobile advertising.
  • Museums, large halls, headquarters: guided tours and information.

Which reception robot should you choose?

  • Greeting Bot Mini : for receptions, offices and hotels. 14-inch touch screen, 12 hours of autonomy. €9,900 excl. VAT or €198 per month.
  • Greeting Bot AD : for retail. Dual 21.5-inch and 14-inch screens for welcoming and mobile advertising. €17,500 excl. VAT or €350 per month.
  • Greeting Bot Nova : for welcoming and guided tours on large sites, up to 14 hours a day. €16,900 excl. VAT or €338 per month.

Lease prices are over 5 years, excl. VAT. Compare the three models on the reception robots page.

Making the roll-out a success

  1. List the frequent questions your visitors ask: they will make up the robot’s content.
  2. Choose the location: visible from the entrance, with room to move around.
  3. Prepare the routes: our technicians map your premises and program the welcome scenarios with you.
  4. Train your team to update messages and manage the robot day to day.
  5. Keep the content fresh: an up-to-date message draws far more attention than a static screen.

As with all our robots, installation, training and follow-up are handled by our own technicians. See our technical service.

Frequently asked questions

How much does a reception robot cost?

From €9,900 to €17,500 excl. VAT depending on the model, or from €198 per month on a 5-year lease.

Can the reception robot also advertise?

Yes. The Greeting Bot AD is designed for this: it shows your campaigns on its large 21.5-inch screen while welcoming your customers.

Can we see it working before deciding?

Yes, we can show it to you at your site, free of charge. Book a demo.

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