The technical service

A robot is only as good as the service around it.

A cleaning robot works every day, often for hours, in stockrooms, sales floors, docks or workshops where the dirt is very real. It wears, it gets dirty, it needs adjusting. We don't sell a machine and disappear: our technicians install it, train your teams and stay by your side throughout the robot's life.

Rob-IA technician presenting a robot to a customer

Our number one priority: proximity

Technicians near you, not a service on the other side of Europe.

Our robots work hard, in sometimes very dirty environments. They need regular technical interventions: adjustments, wear parts, updates, repairs. That's why all our service is provided by our own technicians.

One single number
Technicians trained on our models
Wear parts available
A contact who knows your site

What our service includes

From commissioning to daily follow-up.

Installation and commissioning

Delivery, unpacking, mapping of your areas, programming of routes and no-go zones, configuration to fit your schedule.

Staff training

Starting up, launching tasks, filling and draining, daily maintenance: your teams become autonomous with the robot.

Maintenance and adjustments

Checks of brushes, filters, squeegees and sensors, adjustments, updates: the robot keeps the same quality of work over time.

Repairs and call-outs

A problem? One call to +32 71 49 12 82. We diagnose, come on site and replace the necessary parts.

Rob-IA technician explaining a robot to a customer

The right daily care

5 minutes that change everything.

A well-maintained robot cleans better and lasts longer. We train your teams on these steps:

Clean the brushes and filters : otherwise the robot scrubs poorly and spreads dirt instead of picking it up.
Empty and rinse the dirty water tank after each cycle.
Check the squeegees : a worn squeegee leaves water marks on the floor.
Keep the sensors clean for safe navigation.

Transparent prices